Please note that online orders are processed automatically and therefore more quickly than orders placed by fax, e-mail, or phone, because processing is not dependent on our customer service center's business hours.
If you would still prefer to place an order using one of these options, please include the following information:
The product name and, if known, the specific product ID
The quantity you wish to order
The name the product license will be issued to
Your billing address and your delivery address, if different
Your phone number and your fax number, if available
The e-mail address to which the order confirmation and invoice should be sent, and your e-mail delivery address, if different
Your selected payment type and currency
If you include all of the required information, your order can be processed immediately by our customer service team.
Customer Service USA
(Language: English)
Digital River GmbH
c/o Digital River, Inc.
10380 Bren Road West
Minnetonka, MN 55343, USA
Phone: +1 952 646-5747 (for calls from outside the U.S.) or +1 800 903 4152 (for calls from inside the U.S.)
Fax: +1 952 646-4552
Customer Service Europe
(Languages: German/ English/ French/ Italian/ Spanish/ Portuguese)
Digital River GmbH
c/o Digital River Ireland Ltd.
Unit 153
Shannon Free Zone West
Shannon Co. Clare
Ireland
Phone: +49 221 82829399
Fax: +49 221 31088-29
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